Shipping Policy
At Infinite Wild, we are committed to getting your outdoor gear and apparel to you as quickly and safely as possible. Please review our shipping policy below to understand the details of our shipping process.
1. Shipping Locations
We currently offer shipping within the United States and select international destinations. Please note that international shipping fees, customs, and import taxes may apply depending on the destination.
2. Processing Time
Please allow up to 5 days for us to prepare and ship your order. Our goal is always to ship sooner, but processing times can vary based on order volume and product availability.
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In-Stock Items: Orders of items in stock are typically processed and shipped within 1-5 business days.
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Out-of-Stock Items: If a color, size, or specific product is temporarily out of stock, we may need to reorder from our suppliers. Should this lead to a delay, we’ll notify you by email with an estimated restock timeline.
Orders placed on a weekend or holiday will be processed next business day.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location, the weight of your order, and the shipping method selected. We offer the following shipping options:
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Standard Shipping (5-7 business days)
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Expedited Shipping (2-3 business days)
4. Order Issues
If you encounter any issues with your order, such as delays, missing packages, or damaged goods, please contact our customer service team at infinitewild@gmail.com as soon as possible. We will work with you to resolve any shipping issues.
5. Shipping Delays
While we strive to ensure timely delivery, shipping delays may occur due to factors such as weather conditions, holidays, and carrier-related issues. We appreciate your patience and understanding during these times.
6. Changes to Shipping Policy
We may update this shipping policy from time to time. Any changes will be posted on this page with the updated date.